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Big Data management

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Roxana

This company is part of Executive’s Top 20 in science and technology. Read more stories of our special report on entrepreneurship in Lebanon, as they’re published here.

 

Roxana

Paul Tauk

Paul Tauk

Industry: ICT, Big Data, data analytics, information intelligence

Project/Product: Implify

Year of incorporation: 1999 (SARL), 2001 (offshore), 2005 (SAL)

Product launch: 2014

Employees: 16

Board of directors: Not yet

Founder: Paul Tauk

 

Big Data and data analytics are perhaps the future, or at least as cofounder Paul Tauk puts it, they are something that everybody is talking about. He alleges the company saw this several years ago thanks to their experience in building software for clients as part of Roxana, and wanted to “enter this space.” Taking a gamble and pouring in $3.5 million, according to Tauk, they built Implify, and Tauk believes they have read the trends correctly.

Today, data is everywhere, and in copious amounts. This can be a useful tool for businesses, and can advance business decisions, if properly sorted. But without proper tools business decisionmakers can get lost quickly. Implify is one such tool for decisionmaking in this sphere of information intelligence. It transforms today’s billions of bytes of data available into useable information through data visualization, virtualization and behavior.

This product, according to Tauk, has taken over as their main line of business. He pegs their revenues over the past year for the service branch of the company, Roxana, at $100,000. With Implify, however, they are hoping to close the year with between $200,000 and $300,000 in revenues, in just one year of having launched.

The model is currently based on a license for the technology, as well as a servicing component delivered over Implify, but they are planning on building new products to sell over the Implify technology.

Bank Audi was one of their first three customers, buying the rights to use Implify for a lump-sum of $70,000 according to Tauk. Tauk says they are currently talking with other banks, with “prospects” in France and Jordan. The price of the license is to vary depending on the services provided. Going forwards, they want to change the model to a monthly recurrent fee.

He pegs the valuation of the product at between $5 million and $10 million, and is looking to raise $1.5 to $2 million to have a stable product and grow the team. He added, however, that if they are able to raise $4 to $5 million they could grow exponentially faster and make it to the US and Europe by 2015.

With a “we can be everywhere” mentality, Tauk claims that their main competitors are American products, a not so small feat for a company with headquarters in a rural area among the Cedars of Lebanon. The crossover of Tauk’s entrepreneurial spirit and his background in technological innovation — claiming a five year old patent in the automation of information extracting — seems to make him a worthy competitor for the big, bright markets overseas.

The post Big Data management appeared first on Executive Magazine.


An end to power cuts

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Sharp Minds

This company is part of Executive’s Top 20 in science and technology. Read more stories of our special report on entrepreneurship in Lebanon, as they’re published here.

 

Sharp Minds

 

Nadia Moussouni

Nadia Moussouni

Antoine saab

Antoine saab

Industry: Electricity storage and renewable energy

Year of incorporation: 2011

Project/Product: Energy24

Founders/Shareholders: Antoine Saab and Nadia Moussouni 

Employees: Two technicians, plus four technicians on contract basis

Board of directors: The two founders

 

The idea of owning an energy storage system (ESS) is not quite as tempting as owning a new BMW or even the latest phablet by Samsung or HTC. That is, unless one lives in Lebanon and wants to get out from being under the double yoke of daily power cuts and dependency on costly, dirty and noisy generators. It was this proposition that inspired Antoine Saab, a Lebanese engineer with international experience, to develop an energy storage device that competes head on with the informal power sector and augments the famous weaknesses of the formal provider, Électricité du Liban (EDL). The device works similarly to an uninterruptible power source (UPS) known to desktop computer users, meaning it stores electricity during the periods when electricity is delivered by the power utility and delivers it back to the user during power cuts. But Energy24’s ESS is based on advanced technology and offers longer term and larger scale provision of electricity. Tailored to customer needs, the capacity of an Energy24 ESS can cover needs ranging from a household to a factory, Saab says. A basic household ESS for a home in Beirut’s Ashrafieh district would be dimensioned to deliver 27 amps for four hours. Having invested two years of research and development into the first device and after providing the first unit to Saab’s mom, the founders began offering their product commercially at the start of 2013. By time of the interview with Executive, the company had delivered about 80 units in a pilot phase of operations and was negotiating with several investors over equity participations based on a company valuation, which Saab and Moussouni would not disclose but say is north of $5 million.

Energy24’s business model incorporates rental and purchase options for users of their units, and clients have used both options equally, according to Saab. Selling points are reliability, certified safety and instant convenience of the device, as well as cost savings on a client’s overall electricity bill when using the device. Revenues shot up 1,500 percent from the first to the second year of the pilot phase and will grow annually in double digits for many years to come, Saab claims.

He owns the intellectual property of the ESS which is sourced from a manufacturer in Canada; Energy24 locally customizes the units and equips them with controllers developed by the firm. Bottlenecks exist, not on the manufacturing side, but on finding and training installers who need to be skilled in dealing with high voltage equipment. A second bottleneck is financial, because the delivery of units on rental basis is cashflow negative in the initial phase of a contract.

In the mid to long term, the business model is more targeted to services provision than to manufacturing and sales of units. Saab envisions equipping entire buildings with Energy24 and developing the company into a private efficiency component of the Lebanese power grid. In order for the business to be resilient against the remote chance of EDL fully satisfying Lebanese power demands, Energy24 is investing into research and development, and working on a next phase ESS that integrates a photovoltaic component for charging the device and even delivering eventual surplus power into the grid.

We like the dynamism of the venture and the potential benefits for stabilizing national electricity, as much as the commitment to R&D and the venture’s aspirations of creating a market in Lebanon that Saab thinks can be worth at least $30 million and up to $100 million annually for 20 years, with strong export potentials. Anecdotally, he notes, “When I walk down the road and tell people what I do, two out of three tell me they want it in their homes.”

The post An end to power cuts appeared first on Executive Magazine.

Your way to avoid traffic

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(Greg Demarque| Executive)

This company is part of Executive’s Top 20 in science and technology. Read more stories of our special report on entrepreneurship in Lebanon, as they’re published here.

 

Tari’ak

 

Rami Khawandi

Rami Khawandi

Industry: ICT

Project/product: Tari’ak

Product launch: 2014

Employees: None, four members involved in project hold equity

Board of directors: No, two-member board of advisors

Founder: Rami Khawandi

 

The loss of time our great Lebanese minds are prone to as we idle in traffic is at best an annoyance, and at worst a detriment to national productivity. With the mass of problems in Lebanon unaddressed, it is always refreshing when entrepreneurs in the tech field tackle a local issue. Trained in computer science, founder Rami Khawandi takes the problem solving he learned through his degree to heart. “The role of software developers, as well as their purpose in society, has always been to solve problems,” says Khawandi.

It was with this philosophy at heart that he built Tari’ak, an app that provides real-time traffic updates for each street in Beirut as they are crowdsourced from the users. But rather than having users input the data manually, Khawandi has used a technology that allows the app to detect when a user is driving, and only in this instance would it track both their location and speed.

Khawandi explains that the tech behind it measures three things: the acceleration, rotation rate and Euler angles, which are used in flight dynamics. These make it possible to measure the motion of an object in 3D space. The way it detects whether a person is walking, driving, or biking is through the movement of the phone, which will move in different ways depending.

They have 27,000 users, according to Khawandi, which is not bad considering the app so far only reaches Beirut. Of these users, 50 percent are ‘active’ — meaning they access and generate data — and 2,000 are active every day. Then 13,000 are passive users that only generate traffic data.

When asked about privacy — i.e. people being able to track your location — Khawandi said it shouldn’t be an issue because there is no sign-in required, and so the app doesn’t know who you are. Complications may arise, however, if they ever want to implement a business model based on personalized data.

Currently, Khawandi explains that they are trying to capitalize on the fact that they have data that no one else has — traffic data. They are trying to sell it under a license. Though they have not yet signed any clients, Khawandi cited interest from TV stations, foreign governments and a transportation-related engineering firm. They are also thinking about advertising which could start as soon as a couple of months from now, according to Khawandi.

Going forward, Khawandi wants to makes the technology ‘smarter’ and do things like routing based on traffic estimates, to ultimately become a navigation app. He is currently seeking a $250,000 investment, which would allow them to scale to any country with a high smartphone penetration and traffic problems.

The post Your way to avoid traffic appeared first on Executive Magazine.

Mobile transactions for all

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Via Mobile

This company is part of Executive’s Top 20 in science and technology. Read more stories of our special report on entrepreneurship in Lebanon, as they’re published here.

 

Via Mobile

 

Karim El Khoury

Karim El Khoury

Industry: Financial services and ICT

Project/Product: Simba mobile payment solution

Year of incorporation: 2010

Product launch: 2013

Employees at time of interview: Six and hiring

Board of directors: Yes, six members

Founders/shareholders: Karim El Khoury; Paris based partners, Creova; Berytech; and financial institutions

 

The business model is facilitation of mobile commerce. Karim El Khoury, chairman and chief executive of Via Mobile, wants to transform the mobile phone into a one stop interface for the Lebanese user’s every bill payment and recurrent payment. Via Mobile’s core competencies are not in software development (this is done by shareholder and sister company Creova) but in building services and the network. Having entered partnering agreements with two banks in Lebanon, El Khoury says Via Mobile aims to grow horizontally by reaching agreements with additional banks and vertically by adding more services and integrating “on top of other payment networks.”

After one year of operations, Via Mobile’s customer base is now “in the five digits,” Khoury adds. The earnings proposition is based on transaction fees for either users or merchants (comparable in price vis-à-vis credit cards) and the business plan entails a revenue sharing formula for participating banks. The company’s assumption of scalability is based on plans to develop the local operation as a model and expand from there into foreign markets.

Across markets, Via Mobile aspires to operate independently rather than as a codependent business extension provider of either banks or mobile network operators. Investment to date has been around $450,000 and, projecting first year turnover at $400,000, the company is seeking to raise debt and equity.

We like that Via Mobile wants to go big in financial markets. It aims to become a service provider, licensed and operating as a financial institution that can serve banked and non-banked populations for their payment and commercial needs, with a time saving edge. This company wants to dance with the banks and step on their toes at the same time. Moreover, El Khoury wants to turn the challenges of the Lebanese market to his advantage, “because there isn’t a market that is as complex and as egocentric as Lebanon’s.”

The post Mobile transactions for all appeared first on Executive Magazine.

Entrepreneurship and education

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(Thelmadatter | Wikipedia | CC BY-SA 3.0)

This company is part of Executive’s Top 20 in science and technology. Read more stories of our special report on entrepreneurship in Lebanon, as they’re published here.

 

White Mountain Technologies

 

Tony Feghali

Tony Feghali

Industry: Information Technology and software for education providers

Product: Skoolee school management and student information system

Year of establishment: 2007

Shareholders: Five shareholders, including CEO Tony Feghali and Michael Zakharia

Employees at time of interview: 13, plus freelancers

Board of directors: Yes, five members (all shareholders), advisory board is under preparation

 

Incorporated on the foundation of a predecessor company, White Mountain Technologies is an example of entrepreneurship based on academic skill set and experience rather than startup enthusiasm. The company started developing software for school management in 2004 as White Mountain Group with two founders, Michael Zakharia and Ghassan Abboud, and re-launched as White Mountain Technologies with three additional shareholders in 2007. After the company performed short of expectations in 2012, shareholder Tony Feghali, who was working as a professor at the American University of Beirut, stepped in as chief executive. Between January 2013 and October 2014, the company completely revamped its core product, a school management system called Skoolee. According to Feghali, the product solves performance problems facing education providers by enabling school administrators to gain a clearer view of every aspect of their organizations and make intelligent decisions. Skoolee version five, which WMT rolled out this year after overhauling the product from the bottom up, is a modular design that covers the full range of schools’ back office needs and facilitates management of information for students and parents. The software was developed entirely in Lebanon. It is currently being used by schools in several countries in the Middle East and North Africa region. The company is not currently seeking to raise new capital but it did clean and revamp its operation in order to invite new investors “when we are ready”, Feghali says.

As to its business model, WMT is using a combination of license sales and subscriptions. Buying a license gives schools a better cost equation after 3.5 years when compared to taking out a software subscription, but the subscription entitles users to the newest versions and latest updates to the software. WMT is competing with international and local software developers specialized in school and education management products. Feghali says the company’s competitive edge in the school management software market is in the product’s multilingual capabilities and WMT’s offerings of customization, plus a commitment to service. In the market for systems used in tertiary education, WMT targets tier two universities, which have budget restraints, and also aims to sell modules that can augment systems sold by leading international vendors. The company is working on expanding its software to add new languages such as Armenian to currently available French, Arabic and English. It is also preparing new, mobile technology-based offerings. Feghali aims to double or triple the headcount of the WMT team over the next couple of years, which will require quadrupling the number of clients to about 100.

We approach education with a positive bias and were impressed by WMT’s approach of enhancing efficiency in the operations of schools and higher education providers in order to empower teachers and assist in creating better education environments. We like how the infusion of a more entrepreneurial approach into WMT operations helped the company grow and in 2014 achieve the highest annual revenue since its formation already months before yearend. Feghali, who has been teaching and researching entrepreneurship as an academic, is an example of someone who says it was time for him to “walk the talk”. He considers his role at WMT as a stepping stone toward a larger project, a Lebanon based incubator for startups in the education and training sector, whether they be “high tech, low tech, or no tech.”

The post Entrepreneurship and education appeared first on Executive Magazine.

No more wasted fuel

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Water System HHO

This company is part of Executive’s Top 20 in science and technology. Read more stories of our special report on entrepreneurship in Lebanon, as they’re published here.

 

Water System HHO

Fadi Moghrabi

Fadi Moghrabi

Industry: Energy efficiency

Year of incorporation: 2000

Project launch: 2008

Employees: None

Board of directors: No

Founder: Fadi Moghrabi

 

Entrepreneurs are often commended for their constructive endeavors in Beirut in present circumstances, to say nothing of the entrepreneurs doing the same in north Lebanon. Fadi Moghrabi, of the latter category, saw a problem with generator efficiency and spent seven years developing a project out of his garage in Tripoli to remedy the situation. Having spent the past two years commercializing it, his persistence even in present times is a true testament to his entrepreneurial spirit, showing that even in hard times innovation flourishes.

Moghrabi developed a device to economize the wasted fuel in generators that escapes through the exhaust, an innovation for which he claims a Lebanese patent. The device works like a regular HHO system, but with a twist — pumping both hydrogen and hydrogen steam into the heart of the generator. Moghrabi explains that the machine sits next to the generator, splits water molecules to get the hydrogen through electrolysis, and pumps the pure hydrogen into the generator. The same process happens with steam. Moghrabi explains that the hydrogen molecules work on the amount of fuel that would normally have gone to waste.

The use of steam in the system causes more hydrogen to be separated, which is needed in high amounts to help prevent the fuel from going to waste. Moghrabi explains that every generator requires a specific amount of hydrogen — not enough would not economize all the fuel, whereas too much would be a waste of hydrogen. He claims that his device makes generators more efficient by 10 to 35 percent, depending on the size of the generator.

This device can be used for various different applications, provided there is a motor involved. Moghrabi is currently selling to eight clients who are generator companies, all of them based in Tripoli. Their systems sell between $2,500-7,500 for kilovolt-amperes (kVA) ranging from 100 to 1,000.

Moghrabi is currently a one man operation, but he is looking for partners and investment to help expand the concept.

The post No more wasted fuel appeared first on Executive Magazine.

Exit fever

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Double exit (Bossi | Flickr | CC BY-SA 2.0)

This article is part of an Executive special report on entrepreneurship. Read more stories as they’re published here, or pick up November’s issue at newsstands in Lebanon.

 

The idea of a successful entrepreneur re-investor has been verified everywhere. It’s a virus,” says Hala Fadel, chair of the MIT Enterprise Forum for the Pan Arab Region. “Look at [Maktoob’s Samih Toukan], he started Jabbar [Internet Group] afterwards and had a very successful exit in the region. And everywhere in the world, people who have succeeded will re-invest again.”

There is a good argument to make for exits. That is, for entrepreneurs to start, scale and eventually sell their companies to larger conglomerates, to effectively sell their shares and loosen up cash to invest in new ideas in the ecosystem. Exits are often looked at as the holy grail of business, as the true measure of entrepreneurial success. “That is what triggered the Turkish and Jordanian ecosystems, and this is what will trigger the Lebanese ecosystem,” Fadel adds.

In Lebanon, many believe that a large exit is what it would take to really kickstart the ecosystem by spurring investor confidence and attracting a new wave of smart people to start their own businesses. Large exits are frequently used as a key metric to judge the maturity of an ecosystem from a macroeconomic perspective based on the economic value the companies create. Some argue that exits rank among the most important key performance indicators for measuring the potential of an ecosystem.

Building to exit has become a business model per se by creating a clone of an existing business in the hope that it will eventually be snatched up, at least among some elements of the entrepreneurial crowd in Lebanon. “They’re building it because they’re hoping someone from outside comes and acquires them,” says Tarek Sadi, managing director of Endeavor. He says that Lebanon is seeing a lot of businesses building to exit, “as opposed to seeing things that are coming up saying, ‘this is going to transform the world. This is going to transform how people do things.’”

Building to exit, if done right, can generate a successful business that creates jobs, and could boost Lebanon’s competitiveness. Last February, French digital media company Webedia bought a majority stake in its Lebanese twin Diwanee. The latter’s cofounders are still building the company from their offices along the seaside road. When Executive spoke to cofounders Delphine Eddé and Hervé Cuviliez on the topic, they revealed that they had been in touch with the founders of Webedia from day one.

Building strong products

The connection early on might not have been accidental. “Companies like Diwanee … were able to build a very exciting business that made sense for someone from outside to come and acquire as part of a global strategy,” says Sadi. “But they built it with that purpose, knowing that [they were] going to cross with that group. So you don’t build it assuming they will come, but you will find out where you are going to intersect with them,” he says.

Not everyone gets this right. According to Sadi, many entrepreneurs build businesses hoping someone will take interest in acquiring them, but without any further plans. “If you’re going to build something with the aim of exiting, you want to know who you’re going to exit to … as you’re building it,” he says.

There are many ways to spike the interest of a foreign company. Leila Serhan, regional general manager of Microsoft, explains that there are several reasons a company like Microsoft makes acquisitions. “We acquire companies because of the strength of their technology, because of their market share, or because they bring something new to us in terms of knowledge and competence,” she says.

But when making investment decisions, some attributes carry more weight than others. “Definitely having strong technology is really important,” acknowledges Serhan. “[Having] strong technical products is probably something that I would advise a company to work on. If their exit strategy is to be bought by someone like Microsoft,” she says with a laugh, caveating that she does not make acquisition decisions.

While sound technology is sound technology, irrespective of country of origin, international tech giants favor certain markets over others when trying to expand their user base. “[Larger companies would] rather look at Asia,” says Sadi. “We don’t stack that high up so my issue is, as a market for people coming from outside, we’re not very high up on the priority list. As a region, we’re not that large, we’re not that online, we’re not that savvy in buying stuff. We’re not the most connected region in the world.”

Even Serhan did not seem sold that an exit was the best strategy for a company to take, citing that partnering with big companies such as Microsoft to help get their products to market would be just as beneficial. “This is what I would be looking more for in Lebanon. Connecting them. Partnership,” she says.

The falafel shop syndrome

Besides strategy, there are question marks surrounding what kind of legacy companies that have exited the market will leave behind. “We should be growing companies to build value. And we should be growing companies to create value, to make money, to employ people, to grow, to give money to our shareholders. Exit is the requirement of [venture capital firms]” says Sadi.

Moreover, too many companies focusing on getting acquired might create too many clones of larger Western companies, and leave many problems closer to home unsolved. Fadel laments that Lebanon still has a lot of untapped potential — a lot of problems that could be solved in the healthcare, technology and energy sectors. She cites Lebanon’s large pool of hospitals and doctors, as well as the Middle East’s talent trained in the oil industry and plentiful supplies of sun and wind, and in Lebanon water — despite last year’s drought. “These are the two sectors. If I see an entrepreneur in these two sectors I blindly would invest,” she says. “I just wonder why don’t we have more innovation [here].”

Kamal Hassan, the founder of Innovation 360 accelerator, calls this copycat behavior “the falafel shop syndrome.” “Everybody thinks he can copy Facebook or Amazon or Souk.com or Craigslist. And the funny part is they come to us, pitch their idea and say it’s unique … That’s a big problem. An old concept of people just copying models that already exist because it’s proven that they work. The interesting thing is that investors are encouraging that. It’s OK to go copy a model that’s been proven in the US, and potentially the original owner will come and invest in you.”

Exits are perhaps the product of a healthy ecosystem, rather than the trigger. Anticipating that an exit will trigger the Lebanese ecosystem is placing a lot of faith in a single transaction. Focusing too much on exiting at an earlier stage may actually stifle creativity and the growth of internationally oriented businesses. Or worse, it might also distract entrepreneurs from working on solving real problems closer to home.

The post Exit fever appeared first on Executive Magazine.

Solar energy and beyond

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Solarfans

This company is part of Executive’s Top 20 in science and technology. Read more stories of our special report on entrepreneurship in Lebanon, as they’re published here.

 

Yelloblue

 

Antoine Kaldany

Antoine Kaldany

Industry: Alternative energy

Year of incorporation: 2012

Employees: 14

Board of directors: No

Founder: Antoine Kaldany

 

Though alternative energy is emerging thanks to resourceful individuals as a way of dealing with power outages in countries that have frequent cuts, energy sustainability is an issue that affects the whole world. Founder of Yelloblue Antoine Kaldany, in the good entrepreneurial spirit of solving problems in new and creative ways, explains that the company was launched to address the gap in Lebanon between energy demands and available energy resources.

They have two main scopes of business: on the one hand, they do consultancy related to sustainability, such as their green road map for Notre Dame University, and on the other they work on engineering, procurement and contracting of solar photovoltaic and thermal systems. This second venue involves a complex understanding of solar energy, solar panels and thermal energy. They must visit the site to understand the area to work with, including the constraints, shadows, angle of the sun throughout the year, as well as carry out a financial study to see if the savings are interesting, and then integrate the energy systems with EDL and generators.

Since the energy that comes from the sun is best suited to daytime consumers, the greatest demand for this type of product comes from large institutional clients such as hospitals and industry. Clients are mainly in Lebanon and though Kaldany sees a lot of work to be done locally, he nonetheless has ambitions abroad, with the next target being Saudi Arabia.

The pricing model is determined based on kilowatt installed — a panel can make 250 watt-peaks. Without storage, the average price of a watt-peak is between $2.4–2.8 (per watt-peak), and with storage goes up to $4–6 per watt-peak.

The young company is not yet making profits, but they anticipate to break even this year and turn profitable in 2015.

In a market filled with smart and aggressive businesspeople, there are many competitors who see an opportunity with growing demands in alternative energy. Adding to the value of Yelloblue and what we believe gives them a competitive edge over others in the market is their team of engineers and technicians and the direction the company is taking. As Kaldany puts it, “We have to be energy providers, not just installing panels.”

 To substantiate these claims, which most companies make as PR-ish statements, Kaldany says he has three engineers from the team that invest 10 of their working hours per week into research and development. He has also hinted at a project they are working on that would let people pay for what they consume, for which they have raised $500,000.

 Kaldany sees the future of alternative energy in energy storage, claiming that R&D is an important aspect to developing new batteries that are more efficient in terms of both operation and cost.

The post Solar energy and beyond appeared first on Executive Magazine.


Focusing on the foundation

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(Steve Garry | Flickr | CC BY 2.0)

This article is part of an Executive special report on entrepreneurship. Read more stories as they’re published here, or pick up November’s issue at newsstands in Lebanon.

 

When I was asked to write an article for Lebanese readers about developing tech hubs and how to look at regional specifics, at first I wondered if I could make recommendations applicable to a country I have never even visited. After all, apart from enjoying the food, Khalil Gibran’s “The Prophet” and appreciating the country’s rich history, I have no direct experience in Lebanon, as I suspect is the case for most people in the tech world. However, I did in the past build a startup accelerator in a non-tech hub (far away in Hong Kong) and I spent much of the past year reaching out to others who are working on building communities in emerging tech locations. So I know a little about this experience, but I don’t want to assume that my models of thinking about non-tech hubs elsewhere automatically apply in Lebanon’s case. Instead, I offer you, the readers, some questions to think through and some suggestions.

When it comes to the question of trying to duplicate tech hub success elsewhere in the world, the most common first movements seem to be to copy the façade, but not the foundation, of tech entrepreneurship.

Not just another event

When you copy the façade, you do the things that seem to be associated with success. The most common of these façades seems to be the hosting of events, the most popular often being pitch events. But, when we think about the value that these events often provide — getting a bunch of startup people together to compete in a contest where they are judged after a few minutes in front of an audience of people who are not their customers — this is actually a really bad way to choose good companies. Anecdotally, I believe that this is true because the only pitch event I ever competed in (five years ago in my old startup) we won. And I can tell you that we did not have a great business. We had to totally change the business in the months following the pitch event, as we started to learn from our customers. However, I was the best presenter that day and that is what matters in an event. I have also seen judges ‘fooled’ into awarding the better presenters, rather than the better businesses in events like these. After all, it’s a pitch competition, not a business competition. That’s façade instead of foundation.

When you build foundation instead of façade, you don’t worry about looking like a tech hub and think of other things. For example, you might work on how you can support university students who are developing skills that would fuel a tech hub (entrepreneurial thinking, programming, design, business, marketing and more) as they explore entrepreneurial options. You work to take people who have the beginning of a startup and match them with potential customers. These are examples of activities that probably do not generate much attention or buzz by themselves. And that is just fine, if you are making a difference in the quality of learning and the future prospects, then the entire tech community gains.

Find ‘local heroes’

Related to this is the question of playing to local strengths for tech hubs. These are often the strengths (such as manufacturing, finance, design, etc.) that specific locations have gained in their economic history. If you look at early stage startups, it often seems that there is no consideration to capitalize on these local strengths. In fact, I have often been surprised at how similar startups in very different markets can be. These similarities often have a good reason. One is that very early-stage startup founders have not been around long enough to have expertise in a local strength or to know others who do. Instead, they view the world though a startup culture lens and think of “building startups” rather than solving local problems. Another reason is that startup people often look to similar content as a taste-making guide. Another easy suggestion for you: don’t spend too much time reading tech news. Instead, read the news of the customers you want to serve.

When it comes to local strengths, every location has people who deeply understand the local situation, have built successful businesses and who, I believe, can be persuaded to guide the next generation of entrepreneurs. I often call these people ‘local heroes.’ These local heroes can do much more for any location than a startup celebrity who briefly visits and who does not fully understand local conditions. My suggestion is to cultivate your local heroes rather than trying to attract startup celebrities. The local heroes have an interest in making your community strong.

I hope these brief suggestions help. I hope to have the opportunity to visit Lebanon and see firsthand what you are building.

The post Focusing on the foundation appeared first on Executive Magazine.

Beyond the lira

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Yellow Bitcoin

This company is part of Executive’s Top 20 in science and technology. Read more stories of our special report on entrepreneurship in Lebanon, as they’re published here.

 

Yellow Distributed Technologies

 

David El Achkar

David El Achkar

Industry: ICT, financial services

Project/product: Yellow Bitcoin payment processor

Year of incorporation: 2014

Product launch: 2014

Employees: One

Board of directors: Yes, four members

Founders: David El Achkar, Ola Doudin, James Piechota 

 

Bitcoin falls into the ranks of one of these new and emerging technologies that even those who have heard of it don’t know very much about, and only a niche clan of followers actually know how to use it. But David El Achkar, cofounder of Yellow Distributed Technologies, sees Bitcoin as “the future of financial transactions,” which he tells Executive could potentially become a replacement for the traditional financial foundation.

Such a future oriented project reflects an entrepreneurial vision and risk taking that Executive commends. Achkar expresses his ambition to grow not only the business, but also a greater awareness and adoption of Bitcoin in general, which of course go hand in hand.

The model in question is a company geared to providing Bitcoin payment solutions, with its first product a Bitcoin payment processor. Only recently launched, it gives online merchants the possibility of offering Bitcoin as a form of payment to their customers. The merchant just has to integrate the processor onto their platform and, voila, they have a new techie friendly and sophisticated payment option without having to deal with any of the technical complexities. Yellow is not currently charging for vendors to accept Bitcoin, but they are taking a 0.5 to 1 percent fee when the merchant wants to transfer the Bitcoins into more traditional forms of cash.

Achkar acknowledges that in the Middle East, their target market, Bitcoin technology is not being adopted at very high rates. But they hope that the products they build around it will make it more accessible to a mainstream audience. With no direct competitors in the region known to either Achkar or Executive, entering the market early could give them the first mover’s advantage if the industry takes off. Achkar concedes that it is a bet they are willing to take.

They currently have three customers, and are in talks with 10-15 potentials with a strong interest, according to Achkar, who adds that they vary across the board in terms of industries and maturities, though “what connects them all is forward-looking businesses.” They are currently gathering feedback, and Achkar says the push to get clients will be much more aggressive after this stage. They are currently focusing on Lebanon, Jordan and the UAE.

Their expansion plans are twofold. Geographically, they want to cover the entire MENA region, and after their three initial markets are looking to move on to Saudi Arabia and Egypt. Product-wise, they are also planning to expand into more B2C offerings.

They have just raised $250,000, mostly from angel investors with a small portion of it from friends and family, according to Achkar. He believes this will last 6–12 months, at which point they should be closing a Series A round of investment pegged at somewhere around $1–2 million. The heavy upfront investments certainly make it a ‘cash-burning entity’ for now, but Achkar thinks they can break even in the next 2–3 years.

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Renewing the Source

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Greg Demarque | Executive

It was at the Copenhagen Climate Summit in 2009 that Lebanon committed itself to generate 12% of total energy from renewables by the year 2020. An electricity whitepaper from 2010 laid out the plan, and the government has made incremental headway toward generating electricity from renewables, particularly in capturing the sun’s rays.

Pierre Khoury, director of the Lebanese Center for Energy Conservation (LCEC), says Lebanon is well on its way toward reaching its goal. “By the end of 2015, Lebanon will have 15 megawatts of solar farm installations. All these installations are done through two main incentives – one by the ministry and the other through financial incentives from Lebanon’s central bank,” says Khoury. 1 megawatt, he says, is enough to satisfy 1000 Lebanese houses. He also says that nearly 15 percent (150,000) of Lebanese households have water heaters powered by solar panels.

The target for 2020 is to have between 200 – 250 megawatts generated, so the 15 megawatts is only a small portion of the goal. “Today we have around 2 percent of the 12 percent [goal] coming from solar water heaters. Around 4 percent of the goal will come from photovoltaic (a method of converting solar energy into direct current electricity) – now we have 15 megawatts.” The remaining 6 percent is to be generated from wind and hydro power.

The other renewable energy sources haven’t moved forward as quickly. Khoury says the third priority was wind energy and that an inter-governmental committee has finished evaluating offers for projects submitted by the private sector. The minister of energy has yet to forward the committee’s recommendations to the Council of Ministers. Hydro power, Khoury says, has a lot of potential but is very complicated due to legal and environmental issues – most recent plans for the Janna Dam were halted by a parliamentary committee.

The photovoltaic projects, like the Beirut Solar Snake or Technica’s solar panels, are not meant as replacements to traditional power supplies but to raise awareness and signal that the government is committed to renewable energy sources. The ministry of energy, together with the LCEC and other stakeholders, are now preparing the policy for the period 2016 – 2020 – one policy dedicated to energy efficiency and the other specific to renewable energy.

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Beirut River Solar Snake turned on

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Greg Demarque | Executive

Last month’s heat wave saw near record highs in temperature and heat indices across Lebanon, causing rolling blackouts on top of the regular scheduled electricity cuts in Beirut. Amid the power shortage comes 1 megawatt of good news – the Beirut River Solar Snake (BRSS), a photovoltaic system spanning the Beirut River, has been switched on.

“The Solar Snake is on and already feeding electricity into the network – now it is connected to the grid and is in a testing period, but we didn’t announce it yet officially,” says Pierre Khoury director of the Lebanese Center for Energy Conservation (LCEC). He says the BRSS began its testing phase at the end of July and will be announced in a formal ceremony before or during September’s Beirut Energy Forum. Ferial Nohra, assistant general manager at Phoenix Energy, confirmed to Executive by email that the photovoltaic system is feeding electricity into the public grid.

BRSS was originally scheduled for early 2015, but a long winter season, Khoury says, plus final preparations and aesthetic installations – a chainlink fence, greenery, and signage – delayed delivery by nearly two months. “We could announce it today but we’re waiting for the right moment to announce to give [BRSS] visibility,” Khoury says.

The BRSS is a two phase project with a total planned output of 10 megawatts. Khoury says the LCEC has begun planning for the next phase but is currently focused on designing a 1 megawatt solar farm to be built at the Zahrani oil installations south of Beirut.

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Drawing production power from the sun

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Greg Demarque | Executive

For any manufacturer, a reliable and affordable source of electricity is a necessity. This summer, Technica, a regional leader in the building of automated end of line solutions – machines that prepare already assembled products for shipping – switched on its new photovoltaic (PV) panels. This, says Strategy Manager Cynthia Abdul Khater, is a first step toward electricity independence, by drawing power from the sun.

Technica requires a lot of electrical juice to run the factory. They estimate a daily minimum of 100 kilowatts to power operations and the new PV system will supply 64 kilowatts during peak sunlight. Currently, demand is supplied from the government’s electrical grid, affordably at $0.12 per kilowatt hour, but blackouts have forced the factory to rely on expensive generators which they estimate to cost $0.30 per kilowatt hour.

Saving funds one solar panel at a time

The PV system is paid for by a subsidized loan from Lebanon’s Central Bank through Circular 331, and they estimate the new system will save the factory $21,000 in its first year and $674,138 over the next 30 years. Technica is also projecting to eliminate 1,679 tons of carbon dioxide emissions, during the system’s lifetime as they reduce reliance on generators. Technica is now beginning to study the technical and financial benefits of expanding the PV system to 180,000 kilowatt hours per year, double the current output.

When the factory is not operating, the panels feed electricity into the public grid through the government’s net metering scheme. The scheme, and solar energy, is part of the government’s plan to generate 12% of energy needs through renewable sources by 2020 – for the government’s National Energy Efficiency Action Plan.

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The 411 on 331

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Joseph Kai | Executive

The torrent of “free” money that Banque du Liban (BDL) Circular 331 was expected to release is still but a trickle. Approved by Lebanon’s central bank in August 2013, the circular allows banks to invest up to three percent of their tier 1 capital in startup companies, contributing to the so-called “knowledge economy” or venture capital funds focusing on these types of companies. BDL is guaranteeing 75 percent of these notoriously high-risk investments, and – if every bank in the country participates to the maximum limit – the circular would pump around $400 million into the local entrepreneurship ecosystem. From an economic perspective, the rationale is simple: create jobs and build up a value-creating new sector. In a best-case scenario, some even hope Lebanon will become a techy, entrepreneurship hub for the region. At this early stage, however, the building blocks for this new sector are only now being put into place.

Marianne Hoayek, one of several BDL officials responsible for monitoring 331’s implementation, tells Executive that the bank has approved $280 million for investment to date. Publicly disclosed transactions – namely 9 venture capital fund investments and one direct bank investment – however, total around $20 million, or roughly 7 percent of the approved $280 million. Fund managers tell Executive they will close more deals by the end of the year, and even if 331 has not massively increased deal flow, it is certainly helping the ecosystem evolve.

Passing the buck

While BDL Vice Governor Saad Andary told Wamda in 2013 that 331 might push banks to create in-house “specialized units familiar with startups” to follow-up on direct investments with entrepreneurs, the vast majority of 331 money will flow through venture capital funds. “The needed experience [for a bank] to be able to follow-up [on an investment in a startup] is huge. These are not existing companies,” says Fadi Osseiran, general manager of BlomInvest Bank, which has invested with three existing VC funds and is sponsoring another currently awaiting BDL approval to launch. “These are entrepreneurs. It’s a whole new area. Banks are lenders. So to become investors already is a major move. To go from investing in an established company to investing in a startup is even harder. There is no way we can do it.”

Some even hope Lebanon will become a techy, entrepreneurship hub for the region

Experience is only one barrier keeping banks from rushing to invest in and nurture entrepreneurial enterprises. Cost is another, explains Marwan Kheireddine, chairman and general manager of Al-Mawarid Bank and a former minister of state who pushed for the creation of 331 while in office. “Managing any investment that is less than, let’s say, $500,000 would prove too costly. You need resources to be able to follow-up on those investments. In some cases, we put people on the board. We assist companies in building their corporate culture to ensure they are adopting best practices in terms of corporate governance. And all of these things cost money. Imagine if we have to do that, as an investor, in a company where we invested $25,000 or $100,000. It becomes economically not viable. You’d be putting in resources that are costing you by far more than the actual investment itself.” That said, Al-Mawarid has made direct investments. In fact, it made the first 331-compliant investment of $200,000 in Presella, an online ticketing platform, in June 2014. Kheireddine admits he’s overworking his staff to keep an eye on the bank’s bets.

Al-Mawarid is not alone as a direct investor, but information on the practice is scant. BDL’s Hoayek says, “now what we’re seeing is that many banks are investing directly in startups.” Asked how many banks have directly invested, she answers “more than 20.” She adds that the bank is considering a public database of direct deals so “everyone knows the names, the numbers and the money allocated, but we’re seeing with the governor how to do it.”

Meet the money managers

So far, there are three VC funds operating with 331-backed investments from Lebanese banks. Berytech and Middle East Venture Partners – existing market players – are each running a fund while a third is under the auspices of a new entrant – Leap Ventures.

Berytech Fund II has raised $51.5 million but has approval for $70 million and expects to close between nine and 11 deals soon, says managing director Paul Chucrallah. The fund has not invested yet and is eyeing deals with ticket sizes between $1 and $3 million, although Chucrallah notes “we can go up to $5 [million], even $7.5 [million]. We do not, however, forbid ourselves from going below that. We like people who have brilliant ideas, even if it’s a very small idea. So we have more than a couple of investments that will be below $1 million. And one or two of those will be significantly below $1 million.” He cautions that seed funding is out of the picture unless Berytech is really floored by an idea. The fund charges a 2.5 percent management fee.

Middle East Venture Partners (MEVP) Impact Fund has been the most active with eight investments to date and two more in the pipeline says Walid Mansour, an MEVP managing partner. Impact is focused on ticket sizes between $2 and $4 million and charges a 2 percent management fee.

Leap Ventures’ first fund stands at $71 million with plans to close a second round of fundraising in November 2015 with a goal of reaching “north of $80 million,” explains Hala Fadel, a partner at Leap. In August, its first investment of $3 million went to Energy24, which builds a new type of energy storing device to help residents and businesses endure long power cuts. Fadel says two more investments should be made by the end of the year. She says the fund’s management fee is “capped at $2 million, so 2 percent, effectively.”

The fund representatives Executive interviewed agreed they’ve cast their nets quite wide to find good deals and have to fight to defend them in front of internal fund investment committees. MEVP says they met with 215 companies. Leap saw 91 entrepreneurs, and Berytech spoke with 250.

New players should be entering the market soon. The BDL’s Hoayek says three additional VC funds have received BDL approval but are currently raising money before officially launching. She adds two more VC funds are in the approval process. As noted above, BlomInvest’s Osseiran says his bank is sponsoring a new fund, and Khaled Zeidan, executive general manager of MedSecurities Investment, tells Executive his bank is also sponsoring a fund dubbed Azure which will invest in “fashion and design and technology,” he says, admitting it’s a “niche play.” He explains three banks are committed to invest in the fund, but that it will be a “smaller fund” reaching “$30 million at most.”

A moving target

An underreported element of 331 is that it also allows both banks and VC funds to invest in infrastructure components needed for a healthy startup ecosystem, such as accelerators. At the earliest stages, an entrepreneur often only has an idea, with no knowledge or experience in writing business plans or running a company. Training and mentorship are arguably as important as access to capital in helping startups survive and grow. And BDL is actually going a step further than 331 to help make sure these infrastructure elements are built. Hoayek explains that, on a case-by-case basis, BDL is actually backing 100 percent of bank investments into ecosystem components. For example, the bank offered this guarantee to two investments made by Al-Mawarid Bank: $7.5 million into the UK Lebanon Tech Hub, an accelerator and training program, and around $2 million into Bootcamp, an idea-stage training program run out of AltCity, the co-working space in Hamra, Beirut, according to Kheireddine. Hoayek confirms the guarantee and that the investment is not counted against Al-Mawarid’s access to 331 funds. Hoayek says BLC Bank also made a 100 percent guaranteed investment into Startup Megaphone, an international roadshow vehicle for local entrepreneurs. BDL is also backing investments into a coding-focused training program called Torch and part of the financing for Speed at Beirut Digital District. “[BDL] wanted to go even further [than 331] because we thought that this pipeline should be sustained, sustaining startups and deal flow. So we went beyond the 75 percent and said that [BDL] will guarantee 100 percent [of investments into] accelerators, bootcamps and training centers that will create this deal flow that will keep the ecosystem moving.”

Hoayek says that two soon-to-be-announced funds will also focus specifically on small-ticket-size, seed investments, something the market is currently lacking.

Risky business

Berytech’s Chucrallah sums up one of the pitfalls bankers and fund managers need to avoid when investing 331 money. “The onus is on us not to get drunk with valuations,” he says. While everyone Executive spoke with for this article expressed a similar sentiment, only Mansour with MEVP said he had yet seen a problem with valuations. “We had a case, one case, where we were discussing a valuation with a company, and we got overbid by one of the competing funds who paid double the valuation we offered. We obviously didn’t pursue the discussion.” Zeidan, from MedSecurities, disagrees that valuations are becoming inflated and adds that the funds are investing in a way that won’t allow for inflated valuations in the future. “My biggest concern, previously, was to make sure that we don’t have arbitrage opportunities starting to arise among the different funds. We’re invested in all three. I sit on the board of [MEVP’s] Impact [Fund] and have a very close relationship with everyone else. The bottom line is you have three separate investment committees that are, in my opinion, very independent and quality ICs. There is no way that one fund could sell its assets to another fund. We will not allow secondary placements. It’s only primary money. It’s only cash injections into a company. You cannot exit from one fund to another. That way you destroy any sort of potential collusion among the different funds. One cannot sell to another, otherwise they would just do that and we’d all get screwed. They don’t have any interest in creating a little clique.”

That said, Mansour argues that the risk of inflated valuations will increase as more first-time funds come to market with pressure to build portfolios quickly. “Anyone who doesn’t have a portfolio will start acquiring it at a very expensive price, just to show that they have a portfolio. Which means that the returns on these first-time funds will be screwed.”

An underreported element of 331 is that it also allows both banks and VC funds to invest in infrastructure components…such as accelerators

Of course, not everyone shares this view. Leap’s Fadel argues that new entrants will be good for the whole ecosystem, especially the entrepreneurs. “Especially for early stage [investments,] there were basically only two funds – Berytech and MEVP – and it was almost a monopoly situation. They could impose terms on entrepreneurs and now that you have, in that stage of funding, another two or three funds [coming to market], there [will be] more competition. I think this is very good for the entrepreneur, and the competition is really not on valuation. I feel it’s more on the terms. And I have to say that, at the stage we’re at, we welcome more entrepreneur-friendly terms because some of the deals that would have been obvious deals for us that had been funded by other venture capital firms before us are almost un-fundable because of the terms that came with.”

On the subject of terms, Mansour argues almost the opposite. “Many entrepreneurs are now becoming too focused on what valuation and terms they can get upfront as opposed to worrying about building a healthy business.”

No one Executive spoke with encountered the problem of too few deals to pursue.

Attempted monkey business

However, fund managers and bankers Executive queried said some of the companies seeking funding did not meet 331 criteria, either because the company was not actually based in Lebanon or because it did not contribute to the knowledge economy. Al-Mawarid Bank’s Kheireddine says a local bakery approached him to ask for 331 money. That said, Zeidan from MedSecurities explains that getting his Azure fund – which focuses on fashion, design and technology – approved by BDL was no easy feat as its relationship to the knowledge economy is arguably tenuous. “It took me a year and a half of back and forth and lobbying to convince [Central Bank Governor Riad Salameh] to expand the mandate of 331 to allow me to do this,” he says.

Looking for big wins

Zeidan says that with 331, banks and VC funds need to hit “a homerun” by putting Lebanon on the global startup ecosystem map. Berytech’s Chucrallah is more blunt. “First, we have to make sure we don’t mess up and lose everyone’s money.” For him, big wins down the road would be vastly helped by serious infrastructure investments as well. Financing, he says, is only one of the barriers facing startups. “Infrastructure is a massive battleground,” he says. “There’s no way you can fuel the growth of this economy without 24-7 electricity and good internet. There’s no way.”

The post The 411 on 331 appeared first on Executive Magazine.

Startup Megaphone

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Greg Demarque | Executive

When Samer Karam talks about his new job it sounds as fantastic as if Sinatra had just sat down next to Peggy Lee to intone the Gershwin classic, ‘Nice Work If You Can Get It’. Karam, who ran the accelerator program of ecosystem company Seeqnce, in March of this year began promoting the Lebanese startup economy through a new company he formed with funding support from Banque du Liban (BDL), Lebanon’s central bank. He says the venture, called Startup Megaphone, “was created to market the country as a destination for startups and investors from around the world.”

In the first seven months of its operations, the company conducted what Karam calls “two activations” outside of Lebanon and has been producing research and promotional materials in preparation for the BDL-organized Accelerate 2015 event next month. The events that Startup Megaphone organized abroad were a 300-person conference in New York City and a three-day retreat in Singapore, coinciding with the city-state’s Formula One race in September.

“It was extraordinary,” Karam says about the latter event. “We were able to bring the best of Lebanon [together] with the best of the [venture capital] world and some key startups and a lot of magic happened. We can’t announce much of it but one of the attendees, Vinli, a startup based out of Dallas but with a Lebanese founder, came with us to Singapore and ended up signing a [business] partnership less than 24 hours after the retreat and is in the process of closing another two.”

Although the Singapore outing was clearly a success for Vinli, it remains to be seen what direct benefits a lucrative business deal for this thriving US-based startup with a Lebanese chief executive would contribute to “enriching the Lebanese national wealth” via the “economic and social growth, and job creation in the Lebanese market,” which BDL’s Circular 331 stipulates as an objective in the institution’s support for the startup economy. There are clear hopes that such success can be repeated for companies where the benefits to the Lebanese ecosystem will be more obvious and tangible.

Startup Megaphone warrants attention because it is more than just a 15-employee strong marketing outfit for the Lebanese startup ecosystem. The company, whose shareholders as per the commercial registry include Karam family-owned Seeqnce, was funded by BLC Invest Bank but the investment is backed to 100 percent by BDL, Karam says.

This advantageous funding position is because Startup Megaphone is a pillar in the ecosystem’s infrastructure alongside Speed@BDD, UK Lebanon Tech Hub and AltCity’s Startup BootCamp. “All three are designed as for-profit institutions with ad-initiation investment from a bank in collaboration with BDL with generally two to three years runway to break even. The idea is that these companies were not designed to make profit [for investors] but designed for sustainability by putting profits back into the cycle,” he explains.

According to Karam, the formula of 100 percent guaranteed funding means that any bank involved in a pillar carries zero risk in the venture. “When [the project] is 100 percent guaranteed, the decision comes from BDL. We submitted the term sheet to BDL and [it] decided that it would be BLC,” he says and claims there was no specific reason why BLC Invest became the largest investor in Startup Megaphone, which he characterized as following the same investment philosophy as the other three infrastructure pillar ventures. “You can say it is a social enterprise. We have specific guidelines, a business plan and a term sheet. And hopefully we will hit our targets. We will reach our breakeven point in three years.”

How exactly Startup Megaphone would reach breakeven point in three years’ time and generate profits allowing for sustainable reinvestments is not entirely conventional. The website does not promote products or services that a foreign investor or internationally active fund could contract; for startups it offers a hotline for “entrepreneurial emergencies” but without hinting at monetization of such a service. Judging from the activities to date – the aforementioned conference in New York and the retreat in Singapore – an event-organizer business model with participant fees and sponsorships would appear the likeliest road to revenues. However, Karam did not elaborate on the issue and told Executive that, “we have set the plan and we will reach it.”

It is clear is that Karam is a passionate promoter. From the eagererness of his discussion on the startup economy, Lebanon appears as an el Dorado of entrepreneurial openness. “If you want to start a company in Lebanon, you are eligible. You don’t need an iqama [residence permit] to create a societe anonyme libanaise [joint stock company],” Karam enthuses broadly and advises: “If you want to launch a company in Lebanon, as an international startup either as entrepreneur or as investor, there are dozens of lawyers who are more than capable of facilitating that for you and they are very accessible. Offshore, onshore, sal or sarl, there are no limitations as long as you speak to the right lawyer.”

However Karam faces the difficult task of overcoming several hurdles, which even strong promotion cannot sidestep. In 2015 Lebanon was ranked 119 out of 189 for starting a business in the World Bank’s annual Doing Business report even when leaving aside the clear location and domestic market focus requirements of Circular 331, many entrepreneurs who have repatriated to the country with the intention to locate their companies here have enountered problems, like poor infrastructure, which are not as prevalent elsewhere in the world.      

As a marketer of the whole ecosystem though, Karam is keen to adopt an all-inclusive approach, even at the risk of going slightly overboard. For example, he tells Executive that Circular 331 is a “$500 million sovereign fund targeted at VCs” and says that any Lebanese passport holder anywhere and any non-Lebanese who is residing in the country are part of the Circular 331 initiative.

The task of “managing Lebanon’s international image”, which is the uppermost tag line in Startup Megaphone’s online self description is arguably fraught with many interesting challenges. But Karam hits a homerun with his advice on how our startup ecosystem can rise to global prominence: “We need to have very high standards because this is the only way people will take us seriously.”

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The startup state

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Joseph Kai | Executive

The plans to create a successful startup and entrepreneurial ecosystem are tentatively falling into place in Lebanon. From Circular 331 to the launch of new accelerators, the sector has changed dramatically over the last five, or even three, years. Executive brings you a small overview of some of the latest developments and challenges to the ecosystem, and future development recommendations from leading figures within the sector.

2015 in a startup nutshell

2015 saw advances across several stages of start up. Banque du Liban (BDL), Lebanon’s central bank, hosted the first Lebanese international startup conference at the end of November 2014, which preceded a fast paced year. The 2014 conference certainly produced some home truths about the state of the internet and infrastructure, as well as other gruelling realities of startup success in the Lebanese context, with Venture Partner at Golden Gate Ventures Michael Lints describing how “being in a startup is about as romantic as chewing glass.” There was, nonetheless, a sense of great positivity at the efforts being made by the entrepreneurial community to advance despite local and regional setbacks. The theme for the December 2015 conference, ‘Emerging Startup Ecosystems’, will aim to attract a wide entrepreneurial audience to their event at Forum de Beyrouth on December 10 and 11, with around fifty local and foreign speakers currently listed on BDL’s event profile.

At seed level, AltCity Bootcamp and Speed@BDD, both profiled in our special report, are accelerators aimed at the idea stages of entrepreneurship, while the UK Lebanon Tech Hub launched its own accelerator aimed at growth stage scaleups in Lebanon. Other initiatives such as Startup Megaphone, which markets the Lebanese ecosystem worldwide and organizes events, are also supporting the nascent entrepreneurial ecosystem. Catherina Ballout, Operations Manager of MIT Enterprise Forum Pan Arab based in Beirut, described these efforts to include growth stage funds as critical to Lebanese success stories; “during the past year we have had funds focussing on growth stage; Leap Ventures, Wamda and MEVP funds. This is very important because at a certain stage the entrepreneurs are growing their startup but aren’t able to grow further and think of selling their startup instead of growing it. The role of the growth stage and VC funds is very essential to this.”

Where are we now?

Funds are taking advantage of Circular 331, with Leap Ventures expecting to raise more than $80 million by the end of the year, although the money from BDL is having problems trickling down to the ecosystem. Despite some financial backers’ hesitation, the need for incubators and accelerators is tantamount to developing Lebanon’s entrepreneurial ecosystem. “The role of the accelerator is to prepare the startup to meet investors,” notes Ballout, “and to guide them through the process, identifying the right time for a particular company, scaleup or startup to seek external investment. Knowledge about how to approach investors is very important.” With the ultimate aim of so many accelerators to seek successful exits for the startups within their program, especially if long term sustainability of the accelerator is dependent on participants’ future profitable exits, the knowledge imparted to companies at growth stage about seeking external investment is clearly crucial. Although others have remarked upon the lack of previous accelerators in Lebanon to use as a benchmark for the ecosystem, it is worth noting that of the eight companies which were inaugurated into Seeqnce’s 2012 acceleration program, three (Presella, et3arraf and Med HP – now renamed as eTobb) are still up and running, and continue to seek later stage investment either in Lebanon or abroad. This crudely represents nearly a 40 percent ‘non-failure’ rate, which is a good benchmark in a market so often dwarfed by larger competitors and regional and local problems.

Challenges ahead

So what are the problems facing the Lebanese entrepreneurial ecosystem? “The greatest challenges [are] access to markets and the path to scalability,” says Habib Haddad, founding CEO of Wamda. “Access to markets allows you to sign deals, to break out. The brain drain is definitely a big issue. The education system is not bad but it does not equip you for the real world,” he adds, noting the uniqueness of certain challenges to the Lebanese ecosystem. When asked about the exit assumptions that accelerator funds have used to base their future profitability and sustainability on, namely that roughly one in ten startups will succeed and generate future revenue for current funds, Haddad sees no problem with it in terms of applicability for Lebanon. “That’s the name of the game,” he remarks, though speculates that numbers within the model could be adjusted to lower the probability of “rockstar” success and make it Lebanon-orientated. For others, the challenges overlap with Haddad’s and also vary. Infrastructure is high on many lists, with Hala Fadel, partner of Leap Ventures commenting that “I probably use 20 percent of my time lobbying for the internet because it’s just unacceptable.”

Despite some financial backers’  hesitation, the need for incubators and accelerators is tantamount to developing lebanon’s entrepreneurial ecosystem.

Whilst businesses can afford to pay for faster internet, with Wamda paying $200 per month for 18 Gb/s download speed, poor infrastructure often has a greater impact on the psyche of an individual in question. “When you [leave work] and go back home to your family, the infrastructure [on the streets] impacts what you see as a potential future for the country. [It makes] you decide you want to go somewhere else,” stresses Haddad, who notes that for future innovators to move into a space it needs to be as accessible as possible – something which Lebanon’s lacking infrastructure does not often help with. There is also a lack of talent within certain higher tiers, and importing individuals from outside the company is difficult with such poor infrastructure. For Fadel, recruiting senior level individuals to her companies is proving difficult, as “attracting talent to a place that is called Beirut” is problematic she claims, which is only compounded with growing political instability and governmental paralysis.

Although one barrier to capital has all but been removed by BDL, a current lack of an electronic trading platform for SMEs, the launch of which has stagnated and entrepreneurs remain none the wiser about its launch date, presents more capital hurdles. The fact that heads of funds also stress that startups cannot afford to focus on Lebanon as their sole market (as with most small countries) also facilitates exiting the country – a global vision promotes the idea of a better life outside of Lebanon. At policy level, the taxation levied on new companies also serves to dissuade budding entrepreneurs. “This is a burden and a long process,” comments Ballout, who notes that “they don’t have access to funds at an early stage so entrepreneurs end up paying [heavy fees] from their own pockets or their family’s pocket to register a company.” Those wishing to register as a Limited Liability company, for example, must pay upfront a capital of 5 million LBP, equivalent to $3,323, which can severely dent the finances of a young startup.

What is the future?

Amongst the accelerators themselves, not all need to survive to produce a flourishing ecosystem. Fadel likens Circular 331 to seed funding for an entire ecosystem, attempting to build the credibility of an asset class; “this whole startup that is the Lebanese ecosystem will either make it or break it. After two to three years things will settle down with the long term players staying here, and then in seven to eight years we’ll see the returns on these funds.” Fadel notes that the private sector will only follow up with investment if the ecosystem builds a credible asset class, but “if we fail the private sector will not follow and there will not be another 331.”

The top financial heads of the country clearly pin a major part of the the country’s economy on the entrepreneurship sector. “We believe that this is one of the sectors upon which Lebanon’s [economic] future will depend, along with the financial sector and the oil and gas sector,” stressed BDL head Riad Salameh when speaking at the launch of phase 2 of the UK Lebanon Tech Hub. He also noted that the money from Circular 331 would “attract back all Lebanese talents, or most of them, in order to form companies in Lebanon, to create jobs for the Lebanese and to help this sector startup itself”.

It is clear that the entrepreneurship industry has the ability to contribute to Lebanon’s economy, although the valuation of such a contribution can hardly be measured without accurate data or a country-suitable economic model to describe the contribution from entrepreneurship, the tech sector or companies nurtured by startup acceleration programs. “I hope there is more of a collective effort in building the ecosystem,” comments Ballout. “There are a lot of partners working together, but there are a lot of partners that could have been working together [from before] and having more of an impact, and this is not the case.” By partners, Ballout clarifies that she means institutions or individuals at any stage of the ecosystem, and not just those controlling the funds. The operational system on the ground needs a few years to play out before benefits are truly realized; “you find a lot of reports and plans from here until 2020 [detailing] what the plan is, but on the ground it is still unclear,” comments Ballout, who adds that “Circular [331] is great, a lot of initiatives are great, but let’s wait and see.”

The post The startup state appeared first on Executive Magazine.

Putting the system into the startup economy

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Oscar Rethwill | Flickr | CC BY-SA 2.0

The startup has to be the oldest form of business by virtue of the inane but compelling realization that one can’t have a business without starting one. And in the knowledge that every beginning is in some ways chaotic, Executive has observed and documented in the past three years how creative disorder and an environment of adversity have been conducive to the formation of a startup economy in Lebanon.

Within a few years, the country morphed from a regional startup backyard to a showroom of tech entrepreneurship, with numbers to boast about. From accounting for less than 10 percent of venture capital deals in the Middle East and North Africa between 2006 and 2011, Lebanon leapt to a 27 percent share of Venture Capital (VC) transactions in 2014 according to reports by the MENA Private Equity Association. People who experienced this evolution from the inside as managers of incubators, accelerators and venture capital funds agree that the explosive growth of the startup economy defied every prediction.

But whereas the conception of the startup economy may have been impossible to plan, it was not just a matter of coincidence. The creation of the Beirut Digital District (BDD) as a real estate base for the community and the financial institution of Circular 331 were two fortuitous events in the process that Executive has witnessed unfolding since the start of 2013. Now has come the time to look further into the future and ask when and how to put a real system into the startup economy.    

A real system in the sense of entrepreneurship is paradoxical in that it must not be one that boxes innovative companies into narrow, prefabricated frames, but rather has to enable entrepreneurs to employ the best and strongest business frameworks and put them to new uses. In this sense, it can be predicted today that the financing, mentoring, skill building and market access conditions of Lebanon will have to transform and advance in a further leap within two to three or at most about five years. Otherwise the factors that facilitated Lebanon’s emergence as a startup hub in the past three to four years will run a high risk of turning into barriers for further growth.

Taking finance further, but how?

One key area where needs will grow is finance. Paving new financing avenues for later-stage funding is a necessity even under the assumption that commercial banks will continue to deliver a sufficient money flow via venture funds and private equity firms or, ideally, through their yet-to-be-developed own capabilities and appetites, to feed the seed and early-stage needs after the seven-year time frame of Circular 331.

The intuitive answer to the funding gap would be democratization of investment structures, meaning the crowd. By the indications of its exponential growth in the past half decade, crowdfunding appeals naturally to denizens of the digital sphere on both social and economic terms. From covering medical needs and family emergencies, to financing movie projects and selling innovative tech gadgets all the way to peer-to-peer lending, crowdfunding has established itself as a tool whose future role in our global society can only be guessed.

But at least for the near future, crowd equity funding – the crowd funding variety that could channel investments into entrepreneurial companies during various critical stages of growth – does not appear quite as powerful. A Dubai-based crowd equity funding platform, Eureeca, approached the regional market over two years ago and set up a small branch office in BDD, but the evidence of its acceptance is slight.

According to a story in Bloomberg Business Week from last June, the platform accounted for a fundraising tally of $2.5 million since start of operations; the Eureeca website, which does not show incomplete deals where funding goals were not reached, last month showed 13 completed projects with achieved funding amounts ranging between $86,500 and $243,000, for a total of around $1.8 million over two years of operations. All these projects were located in either the United Arab Emirates or Jordan and a quick query of Operations Executive Wafic Sultani at the Beirut office yields no news of local equity raising projects being added to Eureeca’s pipeline.

Crowd equity funding also has inherent conceptual shortcomings, maintains Habib Haddad, founder and CEO of entrepreneurship platform Wamda. “I am not a believer in crowd equity funding in the region or globally. Crowdsourcing is a better avenue in the way that your product has customers but when it comes to crowd equity funding, what you want from your investor is support, connections, brains, value etc., and it is very hard to crowd source that,” explains Haddad who is also a member of the World Economic Forum’s Global Agenda Council on entrepreneurship.

Nothing, however, could imply that crowd equity funding is a dead-end idea. In the US, the startup arena that still drives developments globally, the concept appears to be maturing, albeit ever so slowly. The Securities and Exchange Commission (SEC) released partial crowdfunding rules for investors in March of this year as directed by the 2012 Jumpstart Our Business Startups (JOBS) Act legislation in support of small business creation in the United States.

Given the SEC’s outsized weight in the international regulatory landscape for securities trading and equity markets, the agency’s regulatory action is expected to fuel a boom of activity on crowd equity funding platforms around the world despite the fact that an important part of the SEC rules on the JOBS Act – namely the part allowing funding portals to act as gateways for crowd equity funding – has not been published by the time of this writing and could not go into effect before 2016 even if it were announced by end of October 2015.

While politics and control issues between the federal and state authorities are in play in American debates over crowd equity funding, it would be an error to see the relative slowness in the formulation of regulations as empty obstructionism. It is more likely to help in mitigating the risks of rapid expansion in the equity corner of investment democratization. As Haddad says, “the US hesitated to regulate crowd equity funding for a reason, namely to protect the investors. Investors have to invest into 20 startups to make money from one, so it is risky.”

A new exchange formula

The other big avenue for price discovery and mobilization of equity for startups and entrepreneurial companies could be the electronic stock market for small and medium enterprises (SMEs) that has been announced repeatedly by Riad Salameh, governor of Banque du Liban (BDL), Lebanon’s central bank, during entrepreneurship conferences and meetings.

The electronic exchange’s primary aim would be to provide liquidity to SMEs, Salameh has been quoted as saying time and again in the past twelve months. As a secondary market that serves the needs of entrepreneurial companies and their investors, the electronic exchange could be a valid proposition to help fill the funding gap for the startup ecosystem, agrees Samer Karam, CEO of Startup Megaphone and a very active stakeholder in it. “I think the way in which [BDL] implemented Circular 331 [qualifies] the implementation of this program as a unique structure worldwide. If [BDL] can be as creative and innovative with their secondary market, it might have a chance to bridge the growth stage financing gap that will become apparent in two to three years,” he says.

However, powering up the electronic exchange does in no way look as if it will be easy. One organizational requirement in the original plan for such an exchange is the privatization of the Beirut Stock Exchange as purported owner of the new market. That alone looks so improbable a project for the near or even mid term that it is not worth asking about it. There are also presently no indications available about the listing requirements and operating rules of the electronic exchange as the Capital Markets Authority has not divulged its thinking on those matters. Further obscurity relates to the market’s preparedness and readiness of crucial stakeholders. Will venture capital and private equity players be ready to use the new market place? Will entrepreneurial companies come with prepared minds?

When Executive contacted VC firms and inquired about their views on the electronic exchange project during the past three months, many responses were generally favorable but unspecific. It became clear that funds managers and Private Equity (PE) experts had had neither reason nor opportunity to contemplate exit strategies that might involve a public offering on Lebanese turf. Investment banks likewise would not have entertained the idea of taking companies to the proposed electronic exchange. He had not done so, “not even as a mental exercise, because the companies are not ready,” says Khaled Zeidan, the executive general manager of Medsecurities, the investment banking unit of Bank Med.

Zeidan points to an important further missing link in the creation of a secondary market for entrepreneurial companies. “A small cap exchange will not work unless there is liquidity and liquidity will not happen unless there are rules for market making, transparent laws and proper governance in that respect. These have to go hand in hand and I don’t know if the conditions are right for that today,” he explains.   

For Startup Megaphone’s Karam, there is also not much in terms of precedents in the attractiveness that a small cap exchange could provide to startups and young tech companies. A market such as the London Stock Exchange’s Alternative Investment Market (AIM) was by his experience not on the radar of the startup community. “I know a lot of startups in London but I don’t know a single one that is involved in AIM. I also don’t know a single [startup] ecosystem that uses small cap exchanges – what countries like Singapore are doing is seeking to attract large growth-stage VCs to their countries. I have been sitting with the head of the Singaporean company in charge of the ecosystem there and I can tell you that nobody is looking at secondary markets for their ecosystems. I don’t hear about it,” he shares.

The absence of clear plans for the Lebanese electronic exchange makes it practically impossible to assess the viability of the concept and a lot of water has run down the Hudson since the days when the NASDAQ was launched as a small cap exchange as noted by Zeidan. However, while stock markets traditionally have sought to appeal to companies after they have advanced beyond the entrepreneurial stages of business, there have a number of exchanges targeting younger and tech driven companies since the first boom of the digital economy in the late 1990s.

New Policies and a pot of luck

Some of these new markets failed completely and others never achieved the momentum of a NASDAQ but the recent past has seen new investments in exchanges that aim their services at young tech companies. One such step was undertaken only last month by NASDAQ itself, which invested into the proposition of pumping equity into private companies by buying SecondMarket, a platform that was developed with a focus on private tender offers.

The Financial Times called the move, whose value was not disclosed, an “aggressive attempt to build up a little-developed area of market infrastructure” (Oct 22). The context is that tech companies in the US have become slower in jumping into initial public offerings; the new infrastructure will allow NASDAQ to facilitate private tender offers in which employees or VC shareholders in fast growing companies can sell their shares independently from an eventual initial public offering.

Crowdfunder, a stakeholder in the American digital economy, commented gleefully that the investment points to a rising competition among US exchanges for attracting SMEs, saying that the revised NASDAQ Private Market is fishing in the same waters as the, also fairly recent, OTCQB venture marketplace of exchange operator OTC Markets.    

The concept of venture marketplaces, which is a term to describe exchanges targeting entrepreneurial and young companies, has also recently gained political currency in the US. Last summer, a legislative initiative was circulated in the House of Representatives’ Financial Services Committee calling “to allow for the creation of venture exchanges to promote liquidity of venture securities, and for other purposes.” Venture securities, under the proposal, are securities issued by early-stage, growth companies – meaning companies with less than $2 billion in consolidated assets which also meet the requirement of having not made any initial public offering.   

“The new proposed venture exchange laws are aimed at increasing access to liquidity for early stage investors in private startups and small businesses,” said Chance Barnett, CEO of Crowdfunder, in an opinion contribution to Forbes.

Yet a different example for the new potency of venture exchanges comes from Canada where the Canadian Securities Exchange (CSE) touts its horn as “the exchange for entrepreneurs” and claims to be the fastest growing exchange in the country. In 2014, their portfolio rose 34 percent to 244 companies and reached 291 traded stocks by end July 2015. The peculiar thing about the CSE is that its growth momentum of offering a combination of low cost and high standard services to companies listing their securities on the exchange is additionally boosted by unconventional business focuses from a good number of companies which have recently floated their shares on the CSE.

Of four new listings last month, two were miners, one a tech, and one a life sciences company. Tech and mining are the top sectors but it is in life sciences where the buzz can be sought. The new company in this sector is called Golden Leaf Holding, and their business is cannabis, looking at both the medical and recreational potentials. Over 10 percent of the CSE-listed equities are in the life sciences bracket and the majority of these firms have business plans that are related to making legal hash money.

Moreover, the CSE’s top companies in terms of trade volumes and traded values this year have affinity with the flowering herb. A notable political boost for the CSE thus came from the Liberal Party’s election win last month, as the party aims (for the third time) to legalize pot and officially trumpets that it “will design a new system of strict marijuana sales and distribution, with appropriate federal and provincial excise taxes applied.”

The unknown spice

The potential for secondary markets that tie in with entrepreneurs and tech startup ecosystems certainly looks to be related to local specificities in the underlying economies and project for a market activation in Lebanon certainly would have to overcome many obstacles, from the comatose state of stock trading and the underdeveloped capital markets structure to the lack of an experienced and dynamic market operator. But the risk of doing something that no one has done successfully before has a double appeal of an entrepreneurial adventure – that spirit that the Lebanese startup miracle is fundamentally based on – and of the chance of first-mover advantage. From the global experience with junior exchanges, having a private venture market that is not a subsidiary of a main market might in this context actually be a plus for the project. 

Numerous governance bridges will have to be crossed for an electronic market for startups, entrepreneurial companies and innovative SMEs to be viable. Firstly of course, operating standards and policies of highest caliber will have to govern the exchange itself. But another debate that is hardly even in its beginning stage is needed: how much governance is needed in making a startup ecosystem future proof? This is a matter where the majority of the ecosystem’s current stakeholders have little to no experience or perspective.

Governance is no fun, asserts Medsecurities’ Zeidan, but dismissing it for aspiring entrepreneurs would be counterproductive. “You need to add governance but not to the point that people flee your business,” he says. “Governance should obviously be in place from the beginning but at the same time you cannot kill the entrepreneurial spirit of a small entity and have them waste all of their time on reporting and not developing anything. There is an ongoing struggle but governance should clearly be part of the DNA of a company as early as possible.” This discussion is just beginning.

The post Putting the system into the startup economy appeared first on Executive Magazine.

What’s tech got to do with it?

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Maryam Amstrad | CHAYN

Mark Zuckerberg, CEO and creator of Facebook, has described ‘connectivity’, the status of being online, as a basic human right. The social media mogul outlined his plan in 2014 to get every human on the planet connected, extending the number of internet users from 1.15 billion, as of 2014, to encompassing the entire planet. Whether or not connectivity is a basic human right is one thing, but understanding the implications it has for a productive and viable technology sector is indisputable and can be extended beyond ‘just being online’. Whilst Lebanon’s internet can muster higher bandwidths than required for Facebook Zero, the text only version of the social media site responsible for unlocking the connectivity of much of Africa, entrepreneurs and the ground level technology ecosystem still suffer from poor infrastructure and low speed internet. Several familiar entrepreneurship faces also argue that the lack of high-end talent and gaps in the education system are problems en par with struggling download speeds, and certain initiatives are trying to train workforce-ready coders with intensive coding bootcamps. Connections, of every kind, are needed to ensure the entrepreneurial economy thrives, and only individuals who are technologically literate can facilitate this.

Latest initiatives

Last year Executive focussed on Science and Technology to compile our top 20 entrepreneurs in the ecosystem. One year later, a lot of the macro infrastructure which the companies operate with is unchanged. But the awareness of the wider concept of connectivity, especially through technology, is improving. In parallel with an entrepreneurial ecosystem benefitting from central bank support, other initiatives have come forward to improve the technological knowhow within Lebanon. Hackathons which focus on using technology to solve issues facing the country, have started emerging. At the end of September, International Alert and Chayn Labs, both London-based NGOs, collaborated to host a 48 hour hackathon in the offices of the UK Lebanon Tech Hub, with particular emphasis on using and manipulating technology to become an active citizen. The hackathon was organised as part of International Alert’s global #peacehack movement, incorporating their philosophy of ‘code for good’ in city hackathons across the same weekend. Alan Thomson, co-organiser and senior web developer from International Alert, commented on Beirut’s contribution to the global weekend event, noting that “normally, hackathons attendance shrinks through the weekend. In Beirut, more people turned up on the second day than the first. There seems to be a strong appetite to build tools to make a better Lebanon.” Companies within the Hackathon even addressed the issue of Lebanon’s data dearth, with one team creating an app which allowed citizens to report on law violations or gross infrastructure problems, and map them to an online database, thus enabling a user to produce infographics using this crowdsourced information.

Matchmaking between idea generators and those who have the technological knowhow is a initiative that can see the entrepreneurial sector improve. The notion of technological collaboration is something the UK Lebanon Tech Hub identified during its assessment and feedback analysis at the end of phase one. In a statement released to Executive, it said one of the key lessons learned from the first round of the accelerator was that “Lebanese entrepreneurs should embrace the culture of working collaboratively. The advantages outweigh the disadvantages, by far.”

Problems with recruitment at the top

This ability to ensure a successful ‘matchmaking’ process at all tiers across Lebanon’s technology sector is crucial to its positive development, but several leading entrepreneurial figures across the sector have identified a ‘gap’ in talent, which renders them unable to matchmake. Coders, programmers and web developers often have overlapping skillsets, and the titles can be used interchangeably in some companies, but they are not necessarily always equipped to do the other’s job. A coder may organise the backend development of a website, but a developer can also perform this job and the frontend design; the job description varies frequently and exact definitions can be fluid. At the high-end level, whilst a chief technology officer doesn’t need to be adept at backend computer code development, being technologically literate in the relevant field enables them to make efficient decisions when dealing with technological issues within an organisation. This gap in senior-level human capital is a source of ire when it comes to discussing hurdles in the technology sector; though junior coders can be found, it would appear that sourcing high-level talent is much harder. Hala Fadel, chair of Leap Ventures, has noted that gaps in the sector lie within recruiting high-end talent; “I have a software company and finding a Chief Technology Officer for that software company is just mission impossible” she explains, and expresses concerns that this stagnation in top-end recruitment is slowing down the growth in the country.  The employment gaps high up across the industry could be attributed to the brain drain that Lebanon has suffered from for many years. Fadel’s opinions on the availability of highly skilled and senior level employees, are echoed by Habib Haddad, CEO and founder of entrepreneurship platform Wamda. He believes that junior coders are not benefiting from the experience of senior figures; “a lot of companies would pay a lot of money to find really good developers and they just can’t find them. Its an issue of not enough challenge[s] and seniority around you. Developers like to work with people who are ‘rockstar’ developers – they have to have that feeling around them”. Joseph Khater, technical director of Slash Viral (an upcoming software development startup company) and winner of ArabNet’s 2014 Ideathon prize for his proposed app ‘Lifeline’, noted that there are “a lot of non-experienced developers and a shortage of experienced ones, [and] more talents [are] needed as technology is advancing quickly.” The importance of strong human capital at all levels is not lost on others within the ecosystem also, as Catherina Ballout, Operations Manager of MIT Enterprise Forum Pan Arab, stresses that “forming the right team, and having the right people is very essential because it affects tremendously the decision of funds and angel investors in investing in these startups. [Having] the right human capital, recruiting top people and having the right people on the advisory board is essential.”

The education debate

There are several coding-based initiatives which are helping to educate individuals either wishing to move into, or advance within, specific areas of the technology sector. Fadel outlines how Leap Ventures is currently working on a corporate social responsibility program to train coders, and place them in their companies, although this is an easy solution for non-management talent; “a developer I can spend six months training, but how do I train a chief technology officer?” she explains.  Education at a junior level though is critical, with local and international initiatives addressing potential gaps in the coding system ensuring that there is little confusion when sifting through another developer’s work; or in tech speak, mitigating the occurrence of ‘spaghetti code’. These efforts are warranted, claims Jane Youssef, a User Experience designer with Minefield Digital, an “information technology firm that specializes in the design and implementation of customized business automation” as quoted on their website. She argues that there is an artificial hurdle to technological learning in Lebanon despite the best efforts of individuals “there’s a gap in the education; it is limited in a field that has no real boundaries.” With statistics on remuneration packages, graduate employment and talent retention all but untraceable, it becomes hard to understand exactly why this gap should exist, but Youssef argues that there is a lack of variety in highly specialist degrees at master’s and PhD level in Lebanon, and experience should be prioritised along with theory at undergraduate level “I learned four programming languages at university and I don’t use any of them. I learned c# [another programming language] on my own for Unity, [a cross-platform game engine for developing video games]. Even though I took Unity in class it wasn’t close to being enough to start a career from; I needed [more] time to discover advanced material.”

JavaScript code syntax on a computer screen

JavaScript code syntax on a computer screen

Though Youssef’s experience may not be found in every undergraduate classroom across the country, for some this is clearly an issue. Like Leap Ventures, other entities have moved into the programming sector to facilitate the educational access to coding. Le Wagon, the French coding school for entrepreneurs which trains individuals in an intensive 9-week bootcamp program for 25 developers per cycle, at $4,500 per place, started running in Beirut on September 14. Malik El Khoury, Chief Wagon Officer, and Reem Younes, project manager at the initiative, discussed the lack of developers within the country and the problems with a heavily-theoretical education. “When people graduate they are not ready for the market at all, they have barely enough knowledge but it’s not enough” claims El Khoury, who purchased the licence to Le Wagon in response to finding few developers on the ground when trying to launch his own startup in 2013. He also argues that companies cannot afford to allocate their senior developers to train inexperienced graduates, which subsequently results in two scenarios; “a lot of companies in Lebanon outsource their developers from abroad, or [resort to] what is available – people who teach themselves. [The latter] are able to produce a website that looks nice for a customer, but when you see the backend of the code, it’s spaghetti. It’s impossible to understand and it’s impossible to scale.” This produces a woefully inefficient workflow, and Le Wagon seek to rectify poor coding habits by teaching best practices to those who wish to excel in the web development field. “It’s not difficult, it’s not easy, but [the bootcamp] needs a lot of commitment. What we give in one day of the course in bootcamp is the equivalent of what they see in three or four months in a course in university” adds El Khoury, who further notes that motivation is absolutely key for successful developers. “Anyone can learn to code, but not everyone can become a coder” he stresses, “to become a coder requires patience, commitment and research. We give them the basics, and we give them the mindset.” The developers end with a demonstration day for their products, and the registration for the second cycle is open on their website. Both El Khoury and Younes acknowledge the importance that advanced coding skills have on the wider sector; “Entrepreneurship is booming in Lebanon. For a team to be accepted on some accelerator programs, they need a tech founder. For an entrepreneur that tries to launch a startup and tries to [outsource] a person to do their development, it’s impossible.”

However, Wassim El Hajj, Associate Professor and Chair of the computer science department in AUB disagrees with the sentiment that graduate students are ill-equipped for the workplace in Lebanon, especially when presented with the argument that courses are too theoretical without incorporating enough on-the-ground experience. “Many people forget that Computer Science is a science and ultimately has a core knowledge that must be delivered to students,” argues El Hajj, in a statement to Executive, and states that this knowledge is “more theoretical than practical and this makes sense since students will be able to build on this core knowledge throughout their careers” and that the major offered at AUB includes options within an elective to gain experience in an industrial placement. Though an employer may prioritize practical skills over critical-thinking skills, El Hajj believes that this is the wrong way to approach educational development; “what [the] local industry needs to understand it that they should recruit smart students who are problem solvers, not students who are knowledgeable in a certain [programming] language or technology and ready to produce from day one. The first type of recruits is the one that lasts longer and is more rewarding in the long run. This type is hired by top companies such as Google and Facebook.” El Hajj does however acknowledge gaps within certain areas of the educational system and argues that the responsibility to rectify such a problem lies with both the academic and industrial sectors, especially when discussing the problems recruiting high-end talent, which he explains with poor remuneration opportunities. “Senior developers are not appreciated enough in Lebanon,” reasons El Hajj, “the good ones hop from one company to the other gaining some extra money in every hop. Give them good salaries and I guarantee their loyalty.”

Teaching at a seed stage

Arguably, it is easier to stamp out poor coding habits (if and where found) at a younger age. Teens Who Code, is the brainchild of co-founder and president Nour Atrissi, who has launched classes and courses which specifically target young individuals. The initiative, which has been operating for almost a year, offers courses and private sessions in a variety of languages for both mobile and web development. “I saw that in the UK it has become mandatory for children to learn how to code at school until the age of 16; there are lots of international movements for teaching kids [to code]. We decided that this was the best thing to do in order to have the biggest impact [in Lebanon], if we teach [coding] to kids it might change their lives.” Her next step, along with co-founder and chief coder Ziad Alameh, is to approach and target schools to advertise their courses and eyes expansion across the entire Arab world as an ultimate goal. “Right now we’re focussing on bootcamps [as a structure] as it is what is most suitable for the market and they work,” says Atrissi, who has case samples of teenage students being given opportunities of internships and jobs straight out of her program. For their bootcamp in October, they charged $75 per child for two full days, and an iOS course, which is two hours a week (with a flexible time schedule) for two months, which Atrissi states costs $250. The UK Lebanon Tech Hub has also spied a new opportunity for more education in the school system. As part of their Outreach program, which runs parallel to their scaleup accelerator, they have launched a Raspberry Pi Competition in October to run in all private and public schools in Lebanon. The Raspberry Pi is a low-cost credit card sized computer which was developed by the Raspberry Pi Foundation in the UK, the first model of which was released in 2012. The foundation wished to advance global connectivity and facilitate the access to technology at an affordable price for the wider world. The computer enables users to program in the Scratch and Python languages, and perform other basic computer functions. The winners of the UK Lebanon Tech Hub competition will be taken to London to meet the winners of the UK competition, and benefit from a study tour in the country. 

A studio close-up shot of a Raspberry Pi circuit board.

A studio close-up shot of a Raspberry Pi circuit board.

Infrastructure woes

Whilst the technological sector has witnessed positive initiatives in 2015, there are still mountains to climb, and tackling coding-related issues is but one part of that mountain range. Many of the initiatives interviewed argue there is a gap in the education, but the debate exists over why this is the case, and where the responsibility lies. This is not necessarily reflective of the entire debate across all institutions either, as the selling of bootcamp products relies on a lack of, and therefore demand, experienced coders, whereas present programmers will insist that job prospects within this country pale in comparison to abroad. However, for a flourishing ecosystem that operates under the tech umbrella, strong technological skills are essential, and data and statistics are also needed to back any policy recommendations made to improve the sector. At an infrastructure level, Executive has discussed the internet at length, but seven months after our extensive analysis of why the internet is so slow, nothing has been done to improve it. We are still missing our brand new fiber optic network, which still is not being fully utilized despite continual promises. As discussed in the overview (see page 26) whilst poor infrastructure can be circumnavigated by businesses equipped with enough capital, it has an impact on the psyche of the average citizen who has to exist within a societal structure which has crumbling foundations.

As El Khoury and others suggest, a strong technological sector is vital to support a booming entrepreneurial ecosystem. But without the infrastructure to support such technological development, the entrepreneurial ecosystem will stagnate and will never evolve beyond ‘playing house’ in comparison to other countries. Lebanon’s internet has poor connection speeds, and several things must be done for the tech sector to thrive without man-made constraints. Even registering a domain name, for example www.showmefastinternet.com.lb, is a headache. Trademarks, which detail who or what owns the rights to a particular name, must be proved with a trademark certificate issued by the Lebanese Ministry of Economy and Trade. The required paperwork therefore to register a domain name makes it a hassle that those who register simple .com domains don’t suffer. Tech savvy individuals are also wary of purchasing anything through third party websites which offer speedy access to a .com.lb sitename – if another individual owns the trademark, they own the rights to the website, and the rights can be nullified if the Lebanese Supreme Court of Commerce rules the domain name is allocated to another party. If initiatives are coming together to address the gaps in education in the technology sector, this should be complemented with intensive lobbying of the government to improve the infrastructure, lest the money poured into coding initiatives should fail. Connectivity, be it through fast internet, competent and accessible infrastructure, or levels of education which sees Lebanon compete on a global technological stage, may not be a ‘human right’ which sits parallel to that of clean water. But you can be sure that it is definitely an entrepreneurial right, and one which needs addressing on every front.

The post What’s tech got to do with it? appeared first on Executive Magazine.

The fast & the furious

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Greg Demarque | Executive

The acceleration business in Lebanon is moving faster than ever, and as the impact of Circular 331 is felt across the ecosystem, startups and scaleups are being presented with more opportunities to learn from both local and global experts. The acceleration process varies across the different programs; each accelerator has its own pattern in terms of mentorship, equity slices and investment, with some offering companies stints abroad beyond the Middle East. Executive contacted the representatives of four acceleration programs here in Lebanon to discuss their startups’ itineraries, financing, their views on challenges which they feel are the most pressing to the Lebanese entrepreneurial ecosystem and their vision for the future.


Page 1: UK Lebanon Tech Hub

Page 2: AltCity’s Bootcamp

Page 3: Speed@BDD


UK Lebanon Tech Hub

A new accelerator burst onto the scene in 2015, another product of Circular 331 and an international addition to the Lebanese entrepreneurship ecosystem. The UK Lebanon Tech Hub, hosted in the Beirut Digital District (BDD), is an accelerator for scaleups – companies that are beyond the idea creation stage which are looking to expand and gain exposure to markets, revenue and capital investment. CEO Colm Reilly, who has a career in business and economic development, heads the program and is supported by a team of international and Lebanese staff. The edge, they say, that the UK Lebanon Tech Hub has is its unique blend of intense mentorship and instruction in ‘phase 1’, combined with an overseas ‘phase 2’ which allows companies within the program the opportunity to travel and work in London, gaining vital access to markets which they otherwise would struggle to reach.

The program saw 45 companies enter into phase 1, which was reduced in phase 2 to 26 companies. Unlike many other accelerators, the UK Lebanon Tech Hub doesn’t take equity. “We are a 331 funded program for the first two years,” explains Elie Akhrass, program manager at the hub. “The major condition is not to generate revenues out of the program for the first two years. We’re servicing the ecosystem without generating any revenues; this is the reason we don’t take equity.” Although the board members have not decided upon the final figures, and therefore cannot release the volume of funds received from 331, Akhrass stresses they are 100 percent guaranteed by Banque du Liban (BDL), Lebanon’s central bank, for funding, and points to the value of the British-Lebanese partnership, whereby BDL provides the capital and the British provide the experience and the networks through PA Consulting Group, a British consultancy specialising in technology, innovation and management consultancy.

UK TECH4

Lama Zaher (L) and Elie Akhrass

The first four-month phase of the program focussed on a rigorous entrepreneurship education derived from Babson College, a private business school in Massachusetts, renowned for its entrepreneurship education in the United States. Lectures, guidance and mentorship have been conducted under the auspices of a Babson College curriculum, which they felt filled a gap in the knowledge market of accelerators in Lebanon. “We had only one cycle [of previous acceleration] with Seeqnce a few years ago, and it was a one time cycle,” explains Akhrass, “so we don’t really have good practices of acceleration in Beirut to benchmark ourselves to them and use them as a reference. So we brought the international model from Babson,” with adaptations to the local market incorporated during the acceleration program. Mentors are a mix of global and home-grown talent, such as Elias Ghanem, former MD of PayPal MENA now CEO and co-founder of Telr.com. For phase 2, fifteen companies are heading to London this month and eleven companies are staying behind in Beirut to receive similar training and guidance. For those heading to the UK, the emphasis will be on “selling”, explains Akhrass, and exposure to networks and individuals who can assist with the growth, expansion and development of the fifteen companies who are looking to increase their value. The notion of a successful exit for the companies in the program is also high on the agenda for the directors. “We hope that the fifteen in London and eleven in Beirut will get international funding from international funds,” explains Akhrass, “that’s why we’re building these networks with external markets to provide the funds. We hope that after five years at least one or two companies will have an outstanding international exit; that’s the aim of the program. Scale them in a way to make them ready for international funds to provide funds for these companies.”

However, both Akhrass and Lama Zaher, Communications Manager at the UK Lebanon Tech Hub, stress that the entire hub goes beyond a simple accelerator. UK Lebanon Tech Hub’s initiative is its research drive into the market, which includes studies on sectors that it feels Lebanon can excel in. Beyond round tables and contacting Lebanese diaspora members, they have created a comprehensive market study and have benchmarked the technology sector against neighbors. They hope to collate and analyze results gained through the diaspora by the end of the year. More than this, Zaher explains that the accelerator is actually just one of four parallel initiatives designed to aid and assist in developing Lebanon’s entrepreneurship sector; “Our main objective is to support the growth of the knowledge economy in Lebanon in order to increase GDP and economic growth in general, along with the creation of jobs.” To do this, alongside the accelerator program they have incorporated a Capacity Building & Signposting program, an Outreach program, and a Marketing and Communications plan to help showcase Lebanese talent and raise the country’s profile. Both Akhrass and Zaher emphasise that the programs plant the seeds for sustainability, with the Outreach program targeting the schools and universities to promote entrepreneurship and inform them about the synergies between sectors provided by technology. “The purpose of the hub is not to duplicate efforts, but to complement existing ones and fill the gaps in the ecosystem.” The Capacity Building & Signposting program also seeks to provide training and mentoring to individuals and companies inside and outside of the ecosystem; from startups, to small-medium enterprises (SMEs) to venture capital companies and banks wishing to diversify portfolios and invest in technology companies.

This complementary program is one of four that is key to the long-term plan of the UK Lebanon Tech Hub. Akhrass notes the importance of connectivity, and explains that by “building networks for the ecosystem, everyone can benefit from them. We are trying to establish this multiplicity of connections, not to limit ourselves to the UK brand or to San Francisco.” This is evident in the events that the hub helps to organise, which most recently included collaborating on a TechWadi Roadshow in Beirut, an organisation which works to connect Silicon Valley to the Arab world.

While the design has not been finalised yet, Zaher and Akhrass are hopeful about a second round of acceleration in 2016, but are mindful about the long-term sustainability of the entire project. “We are now contemplating a second acceleration cycle for Spring 2016. We are still at the drawing board. We will probably accelerate fewer companies but focus on certain sectors with the highest growth potential, we will see.”

While the UK Lebanon Tech Hub is working to increase the knowledge exchange across seas and industries, it acknowledges the need for a cohesive effort across all the country’s sectors to ensure the survival of a successful entrepreneurship ecosystem. The UK Lebanon Tech Hub acknowledged this in a release sent to Executive, which noted that “Lebanon needs to build its core knowledge and wealth production capabilities. Such an effort requires collaboration between willing public institutions such as BDL, academia, industry and the investors.” If their efforts to educate players both inside and outside the ecosystem prove successful, that cohesion should not be too difficult to obtain.

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Guarding against fraud

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Greg Demarque | Executive

This company is part of Executive’s Top 20 for 2015. Read more stories from our entrepreneurship in Lebanon section, for the latest analysis on the country’s ecosystem.

ReAble

Industry: Health care and ICT

Product: ReAble wallet mobile app

Product launch: 2015

Established: 2015

Employees: 3

Founders: Paul Saifi and Emile Sawaya

When Emile Sawaya’s younger brother was diagnosed with autism seven years ago, he became aware that the market offered very limited technological tools for independence for those with cognitive difficulties. Fast forward to 2015, Sawaya and his blind co-founder, Paul Saifi, felt that the market was worthy of exploration and wanted to develop tools which would give individuals, such as Sawaya’s brother, the ability to gain some independence from caregivers. They identified a gap in the market, which offered only expensive technological tools catering for a Western market.

Their main product is the ‘ReAble wallet’ that focuses on money management and financial transactions for people with autism and eventually for a broader range of people with special needs. Sawaya’s main motivation is that many people with autism have difficulties with the concept of understanding value and the premise of value exchange, especially with monetary difference that is owed to them after a transaction. The ‘wallet’ is an app which can be loaded onto any Android smartphone, and works through optical character recognition (OCR). It allows the user to register the bills they have in their possession, and subsequently scan receipts into the app, which can register the time, date and value of purchases. The app then informs the user of the correct change they should receive and affords them budgeting capabilities throughout a time period. The caregiver has a corresponding app with push notifications informing them of the user’s transactions. This bridges the gap between a concerned caregiver and an individual with autism, while simultaneously offering them a degree of freedom and independence. A prototype of the application, which works on Android, is scheduled to be unveiled at the Banque du Liban Accelerate conference in December 2015.

The application was designed with therapists – here in Lebanon and in Canada, the United Arab Emirates and the United States – so that the application (in terms of color, buttons and interfaces) was appealing without being distracting to those with autism. There are current plans to incorporate an element of artificial intelligence to identify the financial habits of users, and deduce whether they are harmful (e.g. overspending). ReAble is currently working with two institutions in Canada and two in Lebanon, Assafina and CARE, Consultant Advocacy for Remedial Education.

To monetize the product, the business model will be based on a subscription plan and allow the user to buy the application for $5 per month, an estimate at the end of 2015. This subscription plan can be rolled out to care centers, which would need extra tools to manage the app, from a dashboard package to enterprise, services and maintenance. Their target market is teenagers and adults who have mid-to-high functioning autism, and Sawaya says this is a market of 35 million based on WHO statistics worldwide and not limited to the MENA region.

Initial tests would support the enthusiasm Sawaya has for this project. Within 48 hours of launching applications, they received interest from 100 beta testers, who Sawaya explains are individuals with vested interest in the product, and are working to extend the project to remote therapy access through an online platform hub for people with disabilities, and roll the product out to iOS and Windows Mobile platforms. With their intentions to stay headquartered in Lebanon, they are currently looking to recruit a programmer in the country and wish to gather as much technological talent as possible, coupled, eventually, with their own in-house therapists.

 

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